News item: The Digitalized Insurance Value Chain | VCA Community
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The Digitalized Insurance Value Chain

The Digitalized Insurance Value Chain

The insurance industry is traditionally slow to innovate, and that’s a problem today. Today, more than half of all consumers research insurance brands online, especially using social media, before determining which one to contact for a quote. Yet 57% of all insurance companies have operating models that do not facilitate digital connectivity, and the majority of companies want to meet the needs of digital consumers but are not doing so right now. The key is in innovation of the insurance value chain.How is digitization impacting every component of the insurance value chain? Every aspect of the insurance value chain is impacted by digitization, from interactions with customers to underwriting and claims management. Those insurance companies already embracing digitization are finding out

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